Privacy Policy
No Power No Problem - PRIVACY POLICY
No Power No Problem values your privacy. We only collect and use personal information necessary to deliver our products, services, websites, and mobile applications, and to communicate with you about them or at your request (collectively referred to as our “Services”). Your personal information may include:
- Name
- Address
- Telephone number
- Date of birth
- Email address
- Billing and payment details
- Job applicant information
- Any other data that can directly or indirectly identify you.
This Privacy Policy explains how and why we collect and use your personal information, as well as how you can access, update, or manage your personal data.
Information We Collect and How We Collect It
We gather much of your personal information directly from you when you:
- Create an account or purchase any of our services (e.g., billing details like name, address, and credit card information);
- Complete contact forms or request a quote (e.g., email);
- Participate in surveys, apply for a job, or engage in promotions that require information about you.
We also use cookies and similar technologies on our website and mobile applications to track browsing behavior, clicks, purchases, device types, and other data to analyze how you interact with our website. These technologies automatically collect metadata, log files, cookie/device IDs, and location data to enhance website performance and optimize our systems. We also collect data such as browser type, IP address, and device information when you use our Services.
In addition, we may receive supplemental data from other sources, such as publicly available databases or third parties, which we combine with existing information to improve the accuracy of our records and provide services that might interest you. If you provide personal information about others or others provide your information to us, we will only use it for the specific purpose for which it was provided.
How We Use Your Information
We believe in collecting the minimal amount of data required and using it only for:
- What we have permission to use it for,
- Providing the Services you’ve purchased or requested, or
- Legal compliance or other lawful purposes.
We use your information to:
- Improve our Services’ functionality and performance (including websites and apps),
- Diagnose issues and identify security risks,
- Detect and prevent fraud,
- Gather aggregate statistics on Service usage,
- Understand how you use our Services and what offerings are most relevant to you.
Most of the data collected is aggregated and not tied to any personal information.
Sharing with Trusted Third Parties
We may share your information with affiliated companies, trusted third-party service providers, and partners who help us provide our Services, such as:
- Payment processing,
- Advertisement delivery,
- Survey management,
- Customer communication,
- Security and compliance,
- Employment recruiting support.
Third parties are only permitted to use your information for the purpose of providing these Services.
We may also disclose your data if:
- We are involved in a business sale or acquisition,
- We merge with another company or sell assets, in which case your information may be transferred as part of the transaction.
Communications with You
We may contact you directly or through a third-party service provider about Services you’ve signed up for or purchased, including service-related communications. If you consent or if allowed under legitimate interests, we may also send you offers for additional services we believe may be valuable to you. These communications could be via:
- Email,
- Text messages (SMS),
- Telephone calls,
- Messenger apps, or
- Automated calls or texts.
You can opt out of interest-based advertising by clicking “unsubscribe” at the bottom of any ad.
Compliance with Legal Requests
We cooperate with government and law enforcement officials, disclosing your information as required to comply with legal obligations or to protect the rights, property, and safety of others.
When legally permissible, we will notify you if your data is provided to third parties as part of a legal process.
How We Secure and Retain Your Data
We follow industry standards to protect the personal information we collect, using encryption where appropriate. We only retain personal data as long as necessary to provide the Services you’ve requested, for legal purposes, or to maintain accurate business records.
Age Restrictions
Our Services are only available to individuals over 18 years old. If we become aware that someone under 18 has provided us with personal information, we will take steps to delete such data.
Non-Discrimination
We do not discriminate against you for exercising your privacy rights. We will not:
- Deny services,
- Charge different prices or rates,
- Provide different service levels or quality.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. If changes are made, we will update the policy and notify you through appropriate means, such as email or a notice on our homepage, at least 30 days before the changes take effect.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can reach us at 800-419-5199, or by mail at:
Office of Data Protection
28294 Beck Road
Wixom, MI 48393
We will respond to inquiries within 30 days. If you’re unsatisfied with our response, you may file a complaint with your local data protection authority.
No Power No Problem is the data controller for www.NoPowerNoProblem.com.
